ATXDESK chassis box

Privacy Policy

Dear customers, we attach great importance to your privacy and personal information security. In order to protect your privacy, we have formulated the following privacy policy to clarify how we collect, use and protect your personal information.

1. Information Collection

When you use the services of our mall, we will collect your relevant information, including but not limited to your name, address, telephone number, email address, etc. This information is mainly used to provide services and improve the functions of the mall.
When you shop, inquire, make payments and other activities, we will collect relevant transaction and payment information to facilitate transactions, provide after-sales services and conduct financial analysis.
We also collect your behavioral data when using the mall, such as browsing history and search history, to optimize our services and recommendation system.

II. Use of Information

The personal information we collect is mainly used to provide services and improve the mall. For example, we may need to use your contact information for shipment or communication, and use transaction information for financial analysis.
To the extent permitted by law, we may use your personal information for marketing activities, such as sending promotional information and new product recommendations. However, you have the right to choose not to receive such information.

III. Information Sharing and Disclosure

We will protect the security of your personal information and will not share or disclose your personal information to any third party unless required by law or to safeguard our legitimate rights and interests.
In some cases, we may need to share some of your information with third-party service providers (such as logistics companies, payment companies) to complete transactions or provide services. However, we will ensure that these service providers comply with strict privacy measures.

IV. Information Security

We will take reasonable security measures to protect your personal information and prevent data leakage, loss or damage.
We will conduct security checks and updates on the mall regularly to ensure data security.

V. User Rights

You have the right to access, correct or delete your personal information at any time. To exercise these rights, please contact our customer service department.
If you do not wish to receive marketing information from us, you can unsubscribe at any time.

VI. Policy Update

This Privacy Policy may be adjusted according to changes in laws and regulations or updates to the Mall services. We will inform you of the relevant changes through Mall announcements or other appropriate means.

Finally, we promise to strictly abide by this Privacy Policy and are committed to protecting your privacy. If you have any questions or suggestions about our Privacy Policy, please feel free to contact us.

(Note: This policy is for illustrative purposes only. Specific terms may be adjusted based on the actual situation of the mall and legal requirements.)

1. About the after-sales warranty of Phone Farm equipment

Niaozun farm equipment is manufactured from old mobile phones recycled from the market. During the process, they undergo strict screening and testing. If any damage occurs during the warranty period, free repairs and parts replacements are provided.

2. After-sales warranty period

The Phone Farm box has a 6-month warranty, the Phone Farm motherboard has a 3-month warranty, and other peripheral products have a 6-month warranty (such as: PC computers, network equipment, mobile phone holders, etc.)

3. Warranty precautions

USB debugging and developer mode cannot be turned off during use, and the device cannot be modified by yourself, such as restoring factory settings, upgrading the system, modifying the system, or patching the system. Any autonomous actions will void the after-sales warranty service.

4. After-sales transportation costs

During the warranty period, the after-sales transportation costs will be borne by our mall. Buyers need to patiently cooperate with customer service to guide, prove, inspect and repair the products, otherwise the mall has the right to refuse after-sales service.

5. About returns and refunds

The equipment is a customized product and does not support unconditional refunds. If you are unable to receive the goods due to reasons related to the mall, you can get a refund. If the goods you receive are faulty, you can apply for after-sales service, and our service staff will provide comprehensive after-sales guidance services.

6. If you encounter any problems during the use of the machine, you can contact Birdzun at any time. We provide free remote assistance services. Please be sure to comply with local laws and regulations when using this device. We are not responsible for this.