Warranty and after-sales service

1. About the after-sales warranty of mobile farm equipment

Niaozun farm equipment is manufactured from old mobile phones recycled from the market. During the process, they undergo strict screening and testing. If any damage occurs during the warranty period, free repairs and parts replacements are provided.

2. After-sales warranty period

The mobile farm box has a 6-month warranty, the mobile farm motherboard has a 3-month warranty, and other peripheral products have a 6-month warranty (such as: PC computers, network equipment, mobile phone holders, etc.)

3. Warranty precautions

USB debugging and developer mode cannot be turned off during use, and the device cannot be modified by yourself, such as restoring factory settings, upgrading the system, modifying the system, or patching the system. Any autonomous actions will void the after-sales warranty service.

4. After-sales transportation costs

During the warranty period, the after-sales transportation costs will be borne by our mall. Buyers need to patiently cooperate with customer service to guide, prove, inspect and repair the products, otherwise the mall has the right to refuse after-sales service.

5. About returns and refunds

The equipment is a customized product and does not support unconditional refunds. If you are unable to receive the goods due to reasons related to the mall, you can get a refund. If the goods you receive are faulty, you can apply for after-sales service, and our service staff will provide comprehensive after-sales guidance services.

6. If you encounter any problems during the use of the machine, you can contact Birdzun at any time. We provide free remote assistance services. Please be sure to comply with local laws and regulations when using this device. We are not responsible for this.